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| NetSupport DNA Features |
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| FEATURES
: click on the features to learn more... |
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Hardware
Inventory :
NetSupport DNA features a powerful Hardware Inventory
module that presents a wealth of information about
a specific PC, from CPU and BIOS to Memory, Memory
slots used and even those available for future
expansion.
When viewing the Company as a whole or a department,
DNA provides quick and easy summaries by category,
such as all PCs grouped by OS, CPU type or Memory.
- Hardware Inventory reports
can be viewed for a single Client, Department,
Dynamic Group or the whole Company.
- Hardware Inventory can be
configured by the User to run at different time
intervals.
- Inventory settings can be
configured for all DNA Clients or separate Departments.
- DNA provides pre-defined,
quick and easy summaries/reports by category,
such as all PCs grouped by OS, CPU Type or Memory.
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Manually
Input Hardware Items :
Whilst the DNA server will dynamically retrieve information
from any machines that have a Client installed, in case
of remote offices outside the network, manual intervention
may be required in order to gain complete inventory
information.
Similar to the "Add User" utility, NetSupport
DNA v2.10 also provides a "Non Scanned Hardware"
utility where peripheral equipment such as routers,
web cams or speakers can be manually inputted into DNA's
inventory and associated with existing PCs. |
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Software
Inventory :
DNA features a detailed summary of all applications
detected on a target PC, this information including
supporting application Icon is displayed on either
a PC by PC basis or on a group basis where totals
(with a drill down) for each application are shown.
Applications gathered can be customised to group
differing versions of a common application, reflect
company licence limits and more.
- Ability to report the number
of applications installed on every DNA Client
within the Company.
- Monitor current licence
levels.
- Software Inventory can be
configured by the User to run at different time
intervals.
- Inventory settings can
be configured for all DNA Clients or separate
Departments.
- NetSupport DNA provides
the option to customise applications into groups.
Applications gathered can be customised to group
different versions of the same application,
including the number of valid licences.
v2.10 now includes an additional option to display
unique numbers of PCs per application. |
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Hardware
and Software History :
Effective Asset Management not only relates to knowing
what assets are currently located on the network but also
to being able to identify historical changes.
The History option enables you to track changes to
a Clients Hardware and Software. Each time DNA gathers
Inventory data it compares the current details against
information already held on the server and if there
are any differences they are recorded in the History. |
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Gathering
Inventory for Remote Users :
In order to maintain accurate asset information
it is vital that all user/hardware and software related
data is recorded. Whilst the DNA Server will dynamically
retrieve information from those machines that have a
Client installed, there will be instances where peripheral
equipment, such as routers, will not be found or remote
PCs that are not connected to the network.
To ensure that this information is known, DNA provides
you with the tools to add details of 'non-scanned' items
manually.
Often, the user base comprises remote PCs that cannot
be found dynamically when using DNA, such as users in
remote offices not connected to the network. Therefore
any asset information gathered for the enterprise as
a whole may be incomplete without details of these remote
PCs.
The DNA v2.10 "Add
User" tool enables the enterprise
to maintain a record of those remote users, along with
their associated hardware and software. In order to
maintain accurate asset information it is vital that
such details are reported within DNA.
The file DNAInv.exe,
installed in the DNA program folder, is sent to the
user who runs the utility on their machine. This creates
an Inventory for the local machine, which is then returned
to the operator who imports the information into DNA.
The user details are added to the tree view along with
the Inventory. |
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Extended
File Search Facility :
NetSupport DNA Software Inventory gathers and reports
on all installed applications across your enterprise.
This functionality has been expanded by additionally
providing the ability to search target folders and report
back on all files that match your pre-defined criteria.
For example, searches can now be carried out to list
all .mp3, .avi, .doc files or similar. |
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Quick
Sortable Inventory View :
DNAs Query Tool now provides the facility to attach
a query to the component it relates to enabling operators
to produce customised reports, which can be quickly
accessed from the relevant information window. Results
are presented on screen and the data can be sorted to
suit individual requirements.
The new Query
view allows a Console user to create custom on screen
reports, viewable in a single click, that can be sorted
"on the fly", providing the flexibility to
create a truly customised interface. |
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Smart
Update :
NetSupport DNA 2.0 includes a new smart update facility.
In future a console user can select the "check
for updates" option, this will connect to the NetSupport
Group website, check and where appropriate download
any new updates available for the product.
Once downloaded, these updates are automatically applied
to the DNA server, all console users and all clients
across the enterprise, providing single click update
management. |
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Application
Metering :
Identifies all applications installed on Client
PCs the DNA application Metering component reports
back all applications used on a Target PC, details
reflect the time the application was started and
finished, the actual time it was in use and when
viewed at departmental level, summaries by frequency
of use or by duration are shown.
In addition application usage can be restricted
on target PCs by Time of Day, for all users or
usage can be limited to specified PC's.
- DNA details the start and
finish time for every application and the duration
of time it was in use.
- Application usage can be
restricted on target PCs by Time of Day for
all Clients or usage can be limited to specific
groups.
- Monitor and Report on current
license usage levels of selected applications.
- Facilitate management by
Approving and Restricting application usage.
- Simple to modify approved/unapproved
applications.
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Application
Groups :
From within both the Software Inventory and
Application Metering views, NetSupport DNA now provides
customized Application Groups.
In essence applications of a common type i.e. "Games,
Utilities" can be assigned to application groups,
and these can then be used to show focused Inventory
or Metering results on screen by category. |
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Internet
Metering :
Like Application Metering, the DNA Internet Metering
Module provides a detailed summary of activity
on a user PC, in this case for Internet (or Intranet)
activity. URL's visited, duration on a page and
page analysis within a specific URL are all recorded.
DNA even provides a quick link to review a specific
URL.
Internet Metering also provides the Operator
with the ability to restrict URL access based
on its status of Approved or Restricted and by
a flexible time based policy.
- DNA details the start and
finish time for every URL visited by each Client,
including the active time spent viewing each
website.
- Internet usage can be restricted
on target PCs by Time of Day for all Clients,
or usage can be limited to specific groups or
individual.
- Facilitates web management,
by Approving and Restricting Internet usage.
- Monitor and Report on current
URL viewing levels.
New to v2.10, is the ability to allow specific websites
to be excluded from internet metering lists.
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Software
Distribution :
DNA provides a multi delivery option for software
distribution. To begin an Operator can define
a Software package to be deployed - this can either
be a collection of Files and Folders specified
with appropriate action parameters once delivered
to a target system or by recording and scripting
any user prompts required during an application
install so that the package can be deployed onto
a users system without intervention.
Once created the application package can be automatically
"Pushed" to target PCs for deployment
or "Published" centrally. Once Published
a User can check to see which applications are
available for their PC and install these on Demand. |
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Software
Distribution Warehouse :
To ease network traffic congestion when executing
large-scale deployments, DNA enables you to nominate a
Client, ideally local to the target machines, to act as
a 'distribution warehouse'.
When the Package is deployed, rather than the server
pushing it to each Client in turn, it installs at the
Warehouse Client, which then distributes it to the remaining
targets.
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Application
Packager :
Designed for situations where the application
to be rolled-out does not have its own 'silent' install
routine. The Packager enables operators to record and
playback a 3rd party installer.
All necessary keystrokes and mouse movements are stored
in a script, which is then played back at Client PCs
without the need for user intervention.
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